Principal Operations Manager

Principal Operations Manager

Are you a strategic thinker with a passion for delivering excellence? We are seeking a dynamic and experienced Principal Operations Manager to join our team and drive our contract business plan to new heights.

Amey are the Street Lighting PFI Service Provider for Norfolk County Council. The This account includes the design, supply, and installation of new high-quality streetlights, as well as the maintenance and management of existing units.

What you will do:

Strategy:

• Develop and shape the contract business plan for a defined area within a contract in line with the contract strategy, closely collaborating with the BD and contract team.
• Deliver and improve upon agreed margins and cash flows.

Finance / Operations:

• Manage a defined area of the contract P&L and balance sheet, responsible for implementing the divisional business plan in this area.
• Lead, review, and challenge budgets and forecasts to ensure a consistent, challenging but deliverable approach.
• Regularly visit sites and review performance against targets to manage performance effectively.
• Contribute to the bidding process in person and ensure compliance with Health and Safety.
• Ensure efficient management of resources, including employees, fleet, suppliers, and subcontractors.

Customer / Market:

• Understand, anticipate, and deliver client requirements while supporting and implementing a culture of customer centricity.

People / Organisation:

• Manage supplier relationships, often with outsourced or sub-contractors.
• Lead and support direct reports to ensure the delivery of service excellence and profitability.

What you will need:

• Able to take and be accountable for decisions within the contract, reflecting the ‘One Amey’
• level as appropriate
• Customer Relationship Management
• IT and Data analysis skills
• Ability to understand and implement commercial contracts
• Has clear understanding of industry and market

What we can offer you:

When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program

• Career Development - Exceptional development and progression plan
• Pension – Generous Pension scheme which we will contribute to
• Holidays - Minimum 24 days holiday + Bank Holidays
• Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership
• Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers
• Social Value - You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives

Application Guidance:

Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.

Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process.

Apply today – We are excited to hear from you!