Title:  Operations Assistant

We are excited to offer a fantastic opportunity for an Operations Assistant to join our North East account on a permanent basis, based at our Forfar Depot.

Our NMC NE account was awarded to us in August 2022 to support Transport Scotland. We will deliver improved levels of service to the trunk road network, aiming to ensure consistent, predictable and reliable journeys for road users. Works will cover maintenance, road safety, bridges and structures and discrete improvement schemes whilst considering the Scottish Government’s climate change and sustainability targets. 

As an Operations Assistant, you will provide key support to the Forfar Operational Supervisor and the wider Operational Team, playing a vital role in the day‑to‑day coordination and delivery of highways operations.

What You’ll Do:

• Provide operational support to Highways Supervisors and the wider Operations Management team
• Coordinate the hiring and off‑hiring of plant, ensuring compliance and monitoring of hire equipment
• Prepare and complete operational briefs and permits
• Support winter maintenance activities, including accurate record keeping
• Deputise for Supervisors when required
• Maintain and update records within operational information systems
• Assist with incident investigations
• Prepare completed works information for Commercial teams
• Support works planning, commissioning, and associated record keeping
• Process and plan material orders and invoices
• Ensure gangs accurately record works completed to allow correct client claims and ‘as built’ records
• Arrange, process, and submit timesheets in a timely manner
• Quantify and order materials, plant, and equipment in advance to support delivery
• Arrange sub‑contractors in conjunction with the Commercial team
• Coordinate employee training in line with the training matrix
• Support recruitment activities, including interviewing prospective employees

What You’ll Bring:

• SVQ Level 3 (desirable – training can be provided)
• Competent user of Microsoft Office
• Good understanding of client requirements and service delivery needs
• Strong liaison, interpersonal, and customer relationship skills
• Team coordination and people management skills
• Commercial awareness
• Basic planning and programming skills for sequencing works
• Excellent organisational and communication skills
• Willingness to participate in emergency response and winter service delivery
• Self‑motivated with a proactive approach to problem solving
• CDM 2015 awareness (desirable – training can be provided)
• SSSTS (desirable – training can be provided)

A full UK driving licence is essential for this role.

Why Join Us?

At Amey, we don’t just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here’s what you can expect when you join our team:

• Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
• Career Growth: Propel your career with clear, dynamic advancement opportunities to roles within Amey.
• Training Opportunities: Unlock your potential with comprehensive training tailored to your growth.
• Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs.
• Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.
• Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge.
• Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.
• Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.

Application Guidance

At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine.

As a Disability Confident leader, we’re proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.

If you have any questions or need any adjustments during the recruitment process, don’t hesitate to reach out to Susan Rutherford, our recruiter for this role, at susan.rutherford@amey.co.uk.

#CVL