Title:  Business Support Manager

We are excited to offer a fantastic permanent Business Support Manager  opportunity based onsite at Abingdon, Oxfordshire

HOURS OF WORK – Monday – Friday 37.5 Hours

Join our vibrant, inclusive community in Complex Facilities/Defence Equipment.  Support the day‑to‑day management, operation, and stability of the ERP system (IFS Cloud) under the direction of the Business System Manager. Ensure the ERP platform runs reliably, securely, and efficiently to meet business needs. Monitor system performance and proactively identify issues or opportunities for improvement.

What you will do:

• Lead and coordinate ERP configuration and development activities in line with agreed standards and priorities.
• Translate business requirements into proposed ERP solutions, providing analysis and recommendations for approval.
• Deliver approved enhancements, configurations, and integrations, ensuring changes are implemented consistently and correctly.
• Manage the operational delivery of ERP changes, including configuration, development, testing, and deployment preparation.
• Coordinate testing activities (system and user acceptance testing) and ensure appropriate documentation is completed.
• Present changes and impacts clearly for review and formal sign‑off by the Business System Manager.
• Identify opportunities to improve business processes and system usage through effective use of ERP functionality.
• Become the SME to the business for all IFS related issues, being able to provide recommendations to the business on best practices within the system, suggestions for development to improve the business process and identification of manual processes that could be better aligned within the system

What you will bring:

• Ability to work to deadlines
• Ability to convey information clearly and effectively
• Maintain structured systems to ensure data accuracy
• Works effectively across teams to support shared work
• Takes ownership and accountability and follows through consistently
• IFS Systems
• Version Control of Documents
• Understanding of Systems Management
• Understanding of Development Life Cycles
• Business Administration Essential
• Data Management - Desirable
• Analytical Skills to interrogate large datasets using Excel - Desirable
• IFS Apps or Cloud Experience – Desirable
• Demonstrate experience in the use and management of an ERP System
• Strong organisation skills with the ability to multitask effectively and manage time across competing priorities
• Strong communication skills with written and verbal communication
• Working knowledge of the IFS Applications (Apps or Cloud)
• Proven ability to work to strict deadlines
• Proven ability to manage development life cycles
• Experience working within a System Development Team
• Experience managing development life cycles (from Idea to Deployment)
• Proven experience with MS365 applications, in particular Outlook, Excel and Teams

• No restrictions to gaining required MoD Security Clearances

We welcome applications from a diverse range of candidates.

Why join Amey?

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

• Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
• Career Growth: Shine in your career with advancement opportunities
• Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
• Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
• Pension - Generous pension scheme, with extra contributions from Amey
• Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey

About Amey

Who we are 
Amey is a global, integrated infrastructure consultancy and operations partner. We design, deliver, protect, and maintain critical assets and systems. 

What we do 
We advise, design, finance, deliver, and enhance civic, transport, and defence systems. By combining strategic intelligence, engineering, infrastructure finance, and operational expertise, we create secure, resilient, compliant, and high-value outcomes across the lifecycles of new and legacy assets. 

To find out more visit our website amey.co.uk/careers

Application Guidance and Diversity & Inclusion

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.

Apply today

***We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible***

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