Title:  IT Analyst

We are excited to offer a fantastic opportunity for a Senior infrastructure Engineer to join one of Amey’s most successful and high-profile contracts, delivering secure IT services to a major UK Central Government department in Whitehall, London.

Standard hours of work are 37.5 hours per week Monday-Friday

Join our vibrant, inclusive community and play an important part in Amey supporting the overall IT network and ensuring the efficient operation of our organisation's information technology systems. Working closely with the IT Manager, the IT Team lead will be responsible for overseeing day-to-day IT operations, implementing IT projects, and providing strategic input to enhance the organisation's technological capabilities for a complex physical network and Microsoft Windows environment.

We actively encourage innovation, so this role will include evaluating and integrating new technology/equipment to improve our services.

What you will do:

• Manage and support critical IT systems, including servers, networks, storage, and virtualisation technologies.
• Implement and maintain robust monitoring systems to ensure maximum uptime of cloud services, systems, and networks.
• Troubleshoot and resolve complex infrastructure issues promptly, using diagnostic tools and consulting with third-party suppliers when necessary.
• Perform regular system maintenance, including patching and updates for both Linux and Windows servers.
• Manage hardware warranties, software licenses, and asset management for IT equipment.
• Design and upgrade network infrastructure, including cloud services, to ensure operational stability, robustness, and availability.
• Manage infrastructure projects efficiently and ensure delivery within agreed timelines.
• Collaborate with technical teams and stakeholders to translate architectural designs into operational solutions.
• Keep up to date with emerging technologies and industry trends to recommend improvements to existing systems.
• Develop and contribute to IT infrastructure policies, including security, disaster recovery, and service provision standards.
• Provide technical support and guidance to junior team members and other stakeholders.
• Oversee the management of 3rd line Infrastructure support incidents and problems.

What you will bring:

• Bachelor’s degree in information technology, Computer Science ideally or a related field.
• Good understanding of LAN/WAN/TCP/IP infrastructure.
• Good working knowledge of Active Directory, GPO, Hyper V.
• Microsoft Exchange /365/Azure.
• Microsoft Server 2019 and above. 
• Microsoft SQL server maintenance.
• Working knowledge of mainstream backup solutions
• Excellent communication skills, with the ability to interact effectively with all levels of the organisation.
• In-depth knowledge of IT infrastructure, systems, and security best practices.
• Relevant certifications.

We welcome applications from a diverse range of candidates.

Please note - you will be required to obtain Security Clearance and then retain DV clearance.

Why join Amey?

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

• Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions
• Career Growth: Shine in your career with advancement opportunities to roles like Void Manager.
• Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
• Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
• Pension - Generous pension scheme, with extra contributions from Amey
• Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey

About Amey

We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.

Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.

Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.

To find out more visit our website amey.co.uk/careers

Application Guidance and Diversity & Inclusion

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.

Apply today

***We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible***

Inspiring Impact Together

#LI-JH1