Operational Controller

Your New Role

We have a fantastic opportunity for a Permanent Operational controller/ Works scheduler to join our Staffordshire County Council Account in Stafford.

Staffordshire Place 1 Tipping Street, Stafford, ST16 2DH

Amey have been working with Staffordshire County Council since 2014 to manage and maintain the county's highways infrastructure. We take pride in delivering exceptional infrastructure services across 6,000KM of Staffordshire, ensuring roads, cycle routes, bridges, tunnels, lighting, drainage, traffic signals, trees, and land are well-maintained to enhance the lives of residents and communities. 

As an Operational Controller at Amey, your primary objective is to effectively plan and manage work for multiple gangs daily, adhering to procedures outlined by the Highways Industry Standards and embodying Amey's Core Values to ensure customer satisfaction.

The standard hours of work are 37.5 hours, Monday – Friday

You will be responsible for:

• Manage daily gang activities ensuring compliance with timescales, SLAs, and contracts.
• Coordinate with supervisors on-site and review suspended/rejected jobs on the Works Management system.
• Perform Level 1 reviews for quality and accuracy of completed jobs; produce daily/weekly activity reports.
• Schedule emergency works and less than 24-hour jobs for the current day, update supervisors on performance.
• Review programme quality with pre-works coordinator and inform clients of planned work activities.
• Liaise with emergency services as necessary; ensure daily performance targets are met through communication with relevant parties.

We want to hear from you if you have:

• Experience in planning and coordination roles.
• Excellent communication skills
• Proficient in MS Packages

What we can offer you:

• Career Development - Exceptional development and progression plan
• Pension – Generous Pension scheme which we will contribute to
• Holidays - Minimum 24 days holiday + Bank Holidays
• Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership
• Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers
• Social Value - You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives

Application Guidance:

Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation or age.

Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs and reasonable adjustments that may be required at any point during the recruitment process.

Apply today – We are excited to hear from you!