Title:  Helpdesk Administrator

We have a fantastic opportunity for a Administrator to join our Speke Schools Account - FM Suite Conleach Road Speke Liverpool L24 0TY. 

This role will be based on site and is a 12-month fixed term contract with the possibility of going permanent.

The salary is dependent on experience

The standard hours of work are 37.5 hours per week, Monday to Friday 

Amey delivers facilities and estate management services to Speke Schools Private Finance Initiative which is home to multiple local authority organisations as well as one school premises.

We work in partnership with our clients and end-users to ensure our 24/7 services are delivered to the highest standard with minimum impact or disruption to day-to-day operational requirements of the building’s users. 

You will be responsible for:

• Maintain and update records within various management information systems
• Undertake general ‘team’ administrative duties as and when required
• Procurement orders – stationary / uniform / supplies / PPE.
• Log and monitor Helpdesk system and Inbox, distributing information to relevant team or contractors. Updating clients of works and KPIs.
• Distribute and share information internally to ensure customer needs are met
• Receive and disseminate information to other team members to ensure delivery
• Maintain office systems in an orderly manner
• Undertake other basic business support duties as part of a team
• Assist with the delivery of services to the client as prescribed by team leader/management
• Input to and maintain spread sheets/databases/systems and produce and collate reports
• Provide cover for reception where appropriated/required
• Ensuring PPM Documentation and signing in documents are available / Archived.
• Inductions / Risk Assessments / RAMS / Access control are up to date and completed
• Update Noticeboards of Comms / Posters / documents / Insurances / Contractor attendance
• AOB / Reasonable requests

What makes this role unique is you will provide administrative support to the Site Manager and Team Leaders at the site, ensuring they have complete visibility of requirements and compliance needs.

We want to hear from you if you have:

• Excellent ability to manage time-keeping and prioritise workload.
• Good communication skills.
• Familiar with/exposure to management systems or other similar data entry and reporting database applications.
• Experience/use of Microsoft packages/IT Literate.
• Able to develop and maintain good working relationships.

Ideally you will be qualified in Business Administration with experience of working in a generalist administration/business support role.

 In addition to this, it would be desirable if you have strong IT skills and experience working with Microsoft Office package to help you hit the ground running, although this is not essential as we will provide you with the required development you need to bring you up to speed. 

Amey is committed to safeguarding and promoting the welfare of children and young people and requires all staff to demonstrate this commitment in every aspect of their work. You will be required to undergo our enhanced DBS check before commencing employment – please let us know upfront on any queries should you have any.

Why join Amey?

At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.

Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.

• Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions

• Career Growth: Shine in your career with advancement opportunities to roles like Caretaker, Cleaning Team Leader

• Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.

• Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.

• Pension - Generous pension scheme, with extra contributions from Amey
• Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
• Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
• Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
• Family friendly policies for new parents or if you provide care for a dependant
• Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey

About Amey

We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities.

Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future.

Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come.

To find out more visit our website amey.co.uk/careers

Application Guidance and Diversity & Inclusion

At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.

As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.

Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.

Apply today

***We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible***

Inspiring Impact Together

#LI-ES1