Operations Manager
Date: 13 Nov 2024
Location: Bradford, GB, BD4 6NR
Company: ameygroupi
Your new role:
We have a fantastic opportunity for a experienced Permanent Operations Manager to join our FM England PFI contract within our Bradford Schools account.
This Role is on Site Based
The standard hours of work are 37.5 Per Week
We are seeking an experienced Operations Manager to lead and take ownership of our sites. The ideal candidate must hold a valid UK driving license and have essential PFI experience. You will manage up to 3 school sites with 2 direct reports (Premises Managers). We are looking for someone who can lead by example, embed themselves into the account, and work autonomously as a self-starter. An educational background is also essential for this role.
Amey delivers facilities and estate management services to the Bradford Schools Private Finance Initiative across an estate of 10 schools (7 secondary and 3 Special Educational Needs).
Every day our people help create high-quality learning environments - ensuring they are safe, clean and compliant for teachers to inspire and where students can gain meaningful skills and qualifications.
We work in partnership with our clients and end-users to ensure our 24/7 services are delivered to the highest standard with minimum impact or disruption to day-to-day operational requirements of the schools.
You will be responsible for:
- Line management of team across account
- Client engagement
- Drive performance and delivery of the contract
- Build culture and relationships within the account
- Manage operational performance in accordance with service level agreement
- Be the point of escalation in respect of all customer issues.
- Manage budget and review profit and loss for effective delivery within contractual requirements.
- Providing Facilities Management leadership and support to school sites to ensure that they operate efficiently and effectively to achieve and maintain full contractual and statutory compliance.
- Provide support to the Account Manager in the management and delivery of contractual obligations and client expectations.
- Monitor and report on Service Delivery performance monthly or as requested by the client.
- Ensure budgets are managed and utilised effectively to achieve overall contract profitability whilst providing the schools the best service.
We want to hear from you if you have:
- PFI/Education Background is essential for this role.
- Strong people management skills is essential
- Experience with meeting regularly senior clientele
- Understanding of Facilities Management, Compliance and Operations
- Leadership in a fast-paced environment
- Background in Health and safety
- Managing complex/multi- site operations.
- Excellent planning and organisational skills for programming and managing works and services.
- Ability to develop and maintain productive working relationships with all stakeholders
- Excellent customer relationship management skills
- Ability to develop and implement policies and operational systems and procedures
- Ability to constructively challenge proposed operational and workplace needs to ensure efficient and effective use of resources
- Ability to manage work priorities in a rapidly changing environment
- Ability to constructively challenge proposed operational and workplace needs to ensure efficient and effective use of resources
- Ability to manage work priorities in a rapidly changing environment
- Excellent IT skills
- Holds a full UK Driving Licence
Amey is committed to safeguarding and promoting the welfare of children and young people and requires all staff to demonstrate this commitment in every aspect of their work. You will be required to undergo our enhanced DBS check before commencing employment – please let us know upfront on any queries should you have any.
What we can offer you:
When you join us, we can offer flexibility, career development, a choice of benefits and support that help you through all life’s ups and downs. It’s the reason why Investors in People put us among the top 1% of employers and we have a competitive reward and benefits program
- Company Car/allowance
- Career Development - Exceptional development and progression plan
- Pension – Generous Pension scheme which we will contribute to
- Holidays - Minimum 24 days holiday + Bank Holidays
- Choices - Our flexible benefits scheme is tailored by you, including buying additional annual leave, cycle2work scheme, charity giving and gym membership
- Save with Amey - Our online voucher portal gives you access to thousands of discounts from leading retailers to help you save on shopping, days out, or nights in. It includes healthcare, free GP service, dental vouchers
- Social Value - You’ll get 2 Community Involvement Days each year to volunteer for a charity of your choice and further opportunities to support fundraising initiatives
We embrace difference and support individuals to work in ways that work best for them.
We are committed to working sustainably and by working in partnership with the communities we serve, so people and the planet are protected.
Who is Amey?
- We are at the heart of modern Britain, helping the economy to grow by designing, maintaining and transforming the nation’s strategic assets.
- Our 11,000 people are behind the critical services the country relies on every day.
- Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients.
- We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the sustainable growth of the country.
To find out more take a look at our website www.amey.co.uk
Application Guidance:
Amey is committed to Inclusion and Diversity. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that may be required at any point during the recruitment process.
We reserve the right to close this vacancy before the closing date should we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Apply today – We are excited to hear from you!
#LI-MT1