Title:  Principal Operations Manager

We are excited to offer a fantastic opportunity for a Principal Operations Manager to join our dynamic Kent account. This role will be based on site at our Aylesford Depot (ME20 7BU). 

This role is on a fixed-term contract until May 2026.

In this role, you will support our Kent account by overseeing financial performance, ensuring efficiency and profitability while aligning the business plan with contract strategies. You will manage budgets, resources, and safety standards to ensure service excellence. Additionally, you will foster strong client and supplier relationships, supporting a customer-centric culture.

Your contribution will significantly impact creating a positive environment and professional growth opportunities for employees, and support the account by ensuring effective management of operations and resources, thereby enhancing service delivery and meeting council objectives.

What You’ll Do:

· Develop and manage the contract business plan, ensuring alignment with the contract strategy and performance targets.

· Oversee financial performance, including managing the P&L, balance sheet, and cash flow, while driving efficiency and profitability.

· Lead and monitor budgets and forecasts, ensuring challenging yet achievable targets, and conduct regular site visits for performance reviews.

· Ensure service excellence by managing resources effectively, including employees, fleet, suppliers, and subcontractors, and ensuring compliance with safety standards.

· Foster strong client relationships by understanding and anticipating their needs and support a customer-centric culture within the contract area.

· Manage supplier relationships, support continuous improvement efforts, and uphold the 'One Amey' culture within the business.

Why Join Us?

At Amey, we don’t just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here’s what you can expect when you join our team:

® Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.

® Career Growth: Propel your career with clear, dynamic advancement opportunities

® Training Opportunities: Unlock your potential with comprehensive training, including fully funded CPC qualification, tailored to your growth.

® Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs.

® Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.

® Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge.

® Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.

® Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.

® Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.

What You’ll Bring:

· Able to take and be accountable for decisions within the contract, reflecting the ‘One Amey’ level as appropriate

· Customer Relationship Management

· IT and Data analysis skills

· Ability to understand and implement commercial contracts

If you’re ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change.

Application Guidance

At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine.

As a Disability Confident leader, we’re proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.

If you have any questions or need any adjustments during the recruitment process, don’t hesitate to reach out to our recruiter for this role, at jessica.patel1@amey.co.uk

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