Title: Quality Manager
We have a fantastic opportunity for a permanent Quality Manager to join our Specialist Bridges Inspection and Maintenance (SBIM) contract in Bristol, working on the iconic Severn, Prince of Wales and Avonmouth Bridges.
The SBIM contract is to deliver the inspection and maintenance programme along with scheme on behalf of National Highways. This is a great opportunity to be part of delivering complex projects in the specialist structures industry.
As Quality Manager on the SBIM contract, you will ensure strong quality systems are in place to support performance. Your role includes developing and monitoring the Quality Plan, leading audit processes for continuous improvement, and overseeing audits. You’ll manage a team to foster engagement in reporting and drive a collaborative approach to improving quality. Acting as the main contact for all client quality matters, you will maintain clear communication and ensure high standards throughout project delivery.
The standard hours of work are 37.5 per week
What You’ll Do:
- Managing, developing, and coordinating the systems required by the Quality Improvement Team, enabling effective monitoring of the contract’s quality performance.
- Collaborating closely with National Highways to ensure seamless communication and alignment on project standards and objectives.
- Overseeing the development, maintenance, and updates of the Quality Plan, along with all associated processes and procedures.
- Ensuring compliance with all relevant processes and procedures, driving continual improvement through regular audits, and fostering innovation and growth within the team.
- Leading the Action Request Process as a key driver for continuous improvement initiatives.
- Managing non-conformities (NCRs), conducting thorough root cause analysis, developing action plans, and following these through to resolution.
- Reporting contract performance using the collaborative performance framework metrics set by National Highways, with monthly performance updates.
- Supporting and ensuring the personal development of Quality Team members through tailored training and mentorship.
- Overseeing compliance with ISO 9001 standards, leading both internal and external audits, as well as company audits.
- Ensuring all processes and documentation align with the NEC4 standard for contract management.
Why Join Us?
At Amey, we don’t just offer jobs, we offer opportunities to build fulfilling careers. As one of the top 1% of employers recognised by Investors in People, we are committed to your professional growth and wellbeing. Here’s what you can expect when you join our team:
- Competitive Salary: Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions.
- Company Car / Car allowance
- Career Growth: Propel your career with clear, dynamic advancement opportunities to roles like Team Leader
- Training Opportunities: Unlock your potential with comprehensive training tailored to your growth.
- Personal Development Opportunities: Advance your personal growth through mentorship and access to our award-winning programs like our Leadership Development, Women@Amey, and Multicultural Leadership programs.
- Pension: Benefit from a generous pension scheme with company contributions for your future peace of mind.
- Holidays: Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further 5 days! Giving you plenty of time to relax and recharge.
- Flexible Benefits: Customise your benefits package with options like additional leave, cycle-to-work schemes, charitable giving, and gym memberships.
- Exclusive Discounts: Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
- Social Impact: Take part in our community initiatives with 2x paid volunteering days a year, plus other opportunities to support fundraising and local projects.
What You’ll Bring:
- Proven relevant experience
- Background in highways, transport, or construction preferred
- Audit proficiency
- Effective team management
- ISO 9001 expertise
- Lead/Internal Auditor certification
If you’re ready to make a meaningful impact on our business and contribute to a shared, sustainable future, we invite you to join us in advancing our strategy and driving positive change.
Application Guidance
At Amey, we value a culture of diversity and inclusion. We encourage applications from individuals who are passionate about making a positive impact, no matter their background, gender, race, or personal circumstances. We believe everyone deserves the opportunity to shine.
As a Disability Confident leader, we’re proud to offer applicants with a disability an interview if they meet the minimum requirements for the role.
If you have any questions or need any adjustments during the recruitment process, don’t hesitate to reach out to Kayla Caruth, our recruiter for this role, at kayla.caruth@amey.co.uk
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